Q1: What should I know about Shipping and Delivery?
A: Shipping times, delivery options, and associated costs can vary depending on your location and the items in your cart. Generally, we will ship orders in 1-3 business days. You can find detailed shipping information at the checkout stage before completing your purchase.

Q2: How can I check if a product is available?
A: To check if an item is in stock, or available for pre-order, simply visit the product page and look for the availability status listed under the product description. If an item is out of stock, you may also have the option to receive notifications when it becomes available again.

Q3: What is your Return and Exchange policy?
A: Our return policy is hassle-free. Should you find your purchase unsatisfactory, you have a window of 10 days from the date you received it to return it to us. We offer a full refund or exchange, subject to availability, provided the item remains unused, in its original packaging, and in original condition.

Q4: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards, PayPal, and Stripe. Your payment information is secure, and we use industry-standard encryption to protect your data. You may also be eligible for discounts or promotions when using certain payment methods – check our site frequently for current deals.

Q5: How can I ensure I choose the right size?
A: Finding the right size is crucial for a comfortable fit. To help you choose the perfect size, many products provide detailed sizing charts and fit guides on the product page. If you're still unsure, feel free to contact our customer support team for personalized assistance.

Q6: How can I track my order?
A: You can track the status of your order by logging into your account and going to the Track Order page. Once your order has been processed and shipped, you'll receive a tracking number via email, allowing you to monitor its journey until it reaches your doorstep.

Q7: How can I contact Customer Support?
A: We're here to assist you! If you have any questions or need assistance, please don't hesitate to contact our friendly customer support team. You can reach us via email at support@starquestgoods.com or by phone at (754) 964-6423 during business hours.